Strong Results from ‘On the Pulse’ Icomm
Icomm has cemented its status as the area’s leading IT service and support outfit with strong interim results topping £1.5m of sales. The company is well on course to hit the £3m mark by the end of the financial year.
As Birmingham’s foremost commentator on the full spectrum of IT issues, Icomm is renowned for customer service excellence and technical support. Following a relatively slow year in 2006, the company has returned with bullish interims showing year-on-year growth across the piste; turnover up 35% and profits up by 20%.
Icomm continues to build a sound and steady reputation for proactively bringing cutting edge IT issues to the attention of the region's business community. Recent topics include electronic ID fraud, online copyright law, Wi-Fi and data protection.
Icomm’s Ian Callens believes it is recognition of the company’s expertise that continues to drive the business forward: “Service and support, both on-site and remotely, remains a major part of our remit. Businesses, irrespective of size or age, continue to require top level maintenance. But it’s the innovative and innate ‘problem solving’ nature of our engineers that sets us apart from competitors.
Ian Callens, Icomm Sales Manager
We know only too well that the IT world moves at pace and we pride ourselves on agility, keeping ‘on the pulse’ with daily issues that may affect our customer base. A good example is our business continuity support provided during this summer’s floods, helping customers with core IT functionality to keep them trading through the storms.
Our installation work has also taken us into new markets this year, including the public sector, an arena where effective, robust IT systems are a given. Customers are responding to our cost effective straight forward approach to tried and tested systems that, put simply, offer a ‘fit and forget’ solution.
We have also seen more and more organisations adopting our total outsourced service and support package. This provides a 24/7 support function without all the ties of an in-house department - a sound solution for those requiring the flair of a total support team for less than the cost of a permanent member of staff.”
This year Icomm added local property giant, The Gallagher Group, to a growing list of clients which include NASWUT, Aldi and British Airways Cargo.
If you require any more information please contact our Sales Team on 0121 248 7931.
2007.10.15 (AH)
