Working for Icomm
Located in the heart of Birmingham Icomm Technologies is a business-only IT solutions provider. We provide our services to businesses ranging in size - from one to several hundred users.
We currently have several vacancies due to ongoing growth in our dynamic and highly skilled engineering team. The role is to provide expert proactive support and solutions to a large number of customers ensuring that the service provided meets or exceeds the established Service Level Agreements and quality standards.
Job purpose
Skills and Experience required
The ideal candidate would have:
At least 2-3 years experience ideally in a SME based support environment doing a mixture of field and remote work supporting and installing the following products:
- Small Business Server
- Windows Server
- Exchange
- Symantec Backup Exec
- Anti Virus
- Routers
- Firewalls
- Switches
Desirable but not essential skills are: Blades, SAN’s, Citrix, VMware and Cisco.
A strong customer focus is also vital, as are strong problem solving skills and great attention to detail. Any formal qualifications are desirable but not essential as we value experience.
Candidate
Our Ideal candidate would be based within 1 hour commute of Birmingham City Centre and have past experience working for a Microsoft Support Partner.
Salary and benefits
We offer a competitive salary based on experience which includes paid overtime, commission, a company car and pension. Please note a valid driving license is essential.
Applications
If you wish to apply for this position, please forward your CV with a covering letter to Mark Allbutt using the details on our
contact page.